Privacy Policy for Sensetech Specialist Systems
Last updated: January 2026
Sensetech Specialist Systems (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit https://specialist-systems.co.uk.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Sensetech Specialist Systems provides kitchen fire suppression solutions for the UK hospitality sector.
If you have any questions about this policy or your data, you can contact us at:
Email: info@specialist-systems.co.uk
Website: https://specialist-systems.co.uk
2. What Information We Collect
We may collect and process the following data:
Information you provide to us
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Name
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Company name
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Email address
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Phone number
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Any information you submit through our contact form or email
Information collected automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Pages visited
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Time and date of visit
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Referring website
This data is collected using cookies and analytics tools.
3. How We Use Your Information
We use your data to:
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Respond to enquiries and provide quotes
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Provide information about our products and services
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Improve our website and user experience
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Maintain security of our website
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Meet legal and regulatory obligations
We do not sell your data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Legitimate interest – responding to enquiries and running our business
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Consent – for cookies and marketing communications (if applicable)
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Legal obligation – where required by law
5. Cookies and Analytics
Our website uses cookies to improve functionality and understand how visitors use the site.
These may include:
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Essential cookies for website operation
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Analytics cookies (e.g., Google Analytics)
You can control or disable cookies through your browser settings.
6. Data Sharing
We may share data with trusted service providers who help us operate our website, such as:
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Website hosting providers
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Email service providers
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Analytics providers
All third parties are required to keep your data secure and only use it for specified purposes.
7. Data Retention
We only keep personal data for as long as necessary to:
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Respond to your enquiry
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Comply with legal obligations
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Maintain business records
8. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk
9. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact: